Sync stopped, or the PC shows offline

Check these on the Tally PC:

The PC is on.
TallyPrime is open, with the company loaded, and open only once. A second TallyPrime window can stop sync.
Tally's XML server is on: F1, Settings, Connectivity.
The Chartford Sync window lists the company. Press Refresh, then Sync now.

Still stuck? Send a screenshot of the Chartford Sync window and the time it happened to care@chartford.in.

Books look old? Fix sync problems1:09 · no sound, captions on screen · sample data